Terms & Conditions2018-11-02T09:49:27+00:00

TERMS & CONDITIONS | RETURN POLICY

Exchange & Return Policy

OUR TERMS AND CONDITIONS AND RETURN POLICY ARE SIMPLE.

  • YOU MAY EXCHANGE OR RETURN ANY ITEM(S) FOR SIZING OR QUALITY ISSUES, FOR UP TO 30 DAYS FROM THE ORDER DATE.  YOU COVER POSTAGE TO US, WE COVER POSTAGE BACK TO YOU.  WE DO NOT EXCHANGE FOR COLOR CHANGES.
  • IF YOU WANT TO RETURN ANY ITEM FOR A REFUND, THERE WILL BE A 10% RESTOCKING AND ADMINISTRATIVE FEE BASED ON THE PURCHASE PRICE OF THE ITEM(S).  CROWDFUNDED ITEMS ARE SUBJECT TO A 33% MATERIALS AND ADMINISTRATIVE FEE BASED ON THE PLEDGED AMOUNT, WHEN THE ITEM(S) PLEDGED FOR HAS BEEN PLACED IN THE MANUFACTURING QUEUE (USUALLY WHEN THE CAMPAIGN HAS CLOSED AND THE SURVEY HAS BEEN ANSWERED).  ALSO, REFUNDS FOR CROWDFUNDED PRODUCTS ARE GIVEN STRICTLY ON OUR DISCRETION.
  • ALL ITEMS RETURNED FOR EXCHANGE OR REFUND MUST BE IN RESELLABLE CONDITION (IE, NO PET SMELL/DANDER/HAIR/FUR, NO SMOKE SMELL, NO DAMAGE).
  • NOTE: ALTHOUGH THE BASE PRO IS A BASE LAYER, WORN AGAINST YOUR SKIN OVER YOUR UNDERWEAR, IF YOU ARE NOT POSITIVE OF KEEPING THE SIZE YOU MUST TRY ON WITH UNDERCLOTHING ON. EXCHANGES WILL ONLY BE PROCESSED ON BASE PRO IF THEY ARE TRIED ON OVER UNDERCLOTHES! IF THERE IS ANY KIND OF HAIR OR SIGN OF WEAR WE WILL NOT EXCHANGE OR RETURN!  THANK YOU FOR YOUR HELP IN KEEPING THESE ITEMS RESALABLE.
  • WE RESERVE THE RIGHT TO DETERMINE THE RESELLABLE CONDITION OF THE RETURNED PRODUCTS.
  • WE DO NOT PROVIDE SHIPPING COSTS FOR ANY RETURNS OR EXCHANGES.
  • SHIPPING COSTS ON ORDERS ARE NOT REFUNDED WITH ANY EXCHANGE OR RETURN.