Returns & Exchanges
Exchange & Return Policy:
CLICK HERE LINK FOR EXCHANGES
- All items returned for exchanges or refunds must be in new condition, not worn, or smell like smoke or any other substance. only tried on for sizing confirmation.
- 35-Day Satisfaction Guarantee needs to be unused product, be sure to make all exchange sizes before using the product.
- Fee of 5% restocking fee is charged on returns, and 5% for shipping back to us will be charged on the products sent back.
- Any Products received after 30-Days that are used, but past the return window will be sent back.
- New (new condition) items past the 30 day return window, will have a restocking fee of 20%
- We reserve the right to determine the resalable condition of the returned products
EXCHANGES/RETURNS
- Customers are required to pay the postage back to Fortress Clothing exchanges or returns on any products.
- Fortress Clothing will provide return shipping for free back to customer on exchanges.
- No refunds on shipping or special deliveries
- PLEASE PLACE NOTE INSIDE PACKAGE WITH EXCHANGE DETAILS Example: *Please replace medium Glacier jacket for a Large Glacier Jacket*